At Thailand Holiday Homes, we're committed to providing the best possible service for our guests and to make sure they have a fantastic and memorable holiday in Thailand. We're proud to receive some exceptional compliments from our visitors and here are just a few of them.
Kim Tin Tsoi, Hong KongBaan Calypso | 7 Bed Tropical Pool Villa in Jomtien South Pattaya
Not far away to the market, will come again
Rakesh Maharaj existing, South AfricaRoyale Grand Villa | 4 Bed Pool House on Pratumnak Hill Pattaya
Excellent location and friendly staff at office. Disappointed with cleaning staff.
Miroslav Zadravec, CroatiaBaan Suan Far-Sai | 5 Bed Pool Villa near Beach at Pratumnak Hill Pattaya
The house was generally in good condition. There were some details that we didn't like as there was a leak in the kitchen in the middle of the night, there were a lot of bugs and the refrigerator was put in the kitchen without any plan.
"Hello Miroslav pleased to hear you had a great time.
Sorry about the bugs, Thailand being a tropical country it is something we cannot avoid even Hotels have the same issues.
The property and gardens are treated regularly to keep these little criters to a minimum but they are very persistant.
Usualy if you keep the windows and doors closed this is a minor problem but use Mosquito spray when you go out at nights can be purchased in all Phamacies and 7/11 shops.
Sorry you felt the Fridge was situated in the wrong place some kitchen designers have no idea, we could have moved it for you to another location had you asked.
Anyway, thanks for the feedback and have a great day.
Mr. Aalok Shah existing, IndiaBaan Calypso | 7 Bed Tropical Pool Villa in Jomtien South Pattaya
I am regular customer with you .. this is my second visit to your villa I was disappointed when i was charged 1000 bath for early check in .. your villa was empty and you should not charge for couple of hours early check in.. and you should change towels daily Rest all things where superb nd it was a gr8 stay."
Thank-you for your review.
As with all accommodation providers we provide specific check in and out times in our rates.
It is clear from initial booking contract that extra charges will be applied for early check in and late check out at 1/24th of the daily rate per hour. If a villa is empty as with any Hotel it does not mean you can use the premises for free.
Towels are changed free of charge after two days of use it has been that way for all your visits and in our conditions as advised at booking for approaching 15 years. Extra changes are available if required at the laundry cost of about 10 baht per towel.
All your complaints are against the contract at booking which you signed including the terms and conditions as a regular client of THH I am sure you were well aware of this and find your review extremely unfair and unrealistic.
Brian Pollard, AustraliaBaan Suay Tukta | 5 Bed Tropical Pool Villa near Jomtien Beach Pattaya
This 5 bedroom villa (2 private ensuite, 2 shared ensuite) is located close to Jomtien Beach and about 10-15 minutes car ride from central Pattaya. This villa is a 2 min walk from the Floating Market, and from there is easy access to taxi service anywhere in the area. Great outdoor spaces to relax and enjoy, with terrific meet/greet and daily housekeeping. Creates a very relaxed, private, and secure setting.
chiu fai chan, Hong KongCity Haven Villa | Luxury 7 Bed Pool Villa in Central Pattaya
Goods Location, Good Villa and nice service.
Raymundo Morrisono, United KingdomBaan Nomella | 4 Bed Villa with Large Pool and Jacuzzi in Jomtien Pattaya
Couldn't have asked for more. Only a 2 day stay and we were left to our own devices. The villa is not far from the beach and from there we grabbed a songtail taxi to walking street street. Check in and booking could not have been easier either.
Kevin Clark, USASunny Villa | 4 Bed Property with Private Pool in Jomtien South Pattaya
Sunny villa was great, the pool was amazing, bed was comfortable and the bathrooms are clean. We had a little issue with ceiling fans but nothing to major, the location is a bit off the grid but still close enough to everything. Thanks Thailand Holiday Homes for another great vacation Kevin Clark